The e-health literacy framework: A conceptual framework for characterizing e-health users and their interaction with e-health systems

Research output: Contribution to journal › Journal article › Research › peer-review

Standard

The e-health literacy framework : A conceptual framework for characterizing e-health users and their interaction with e-health systems. / Norgaard, Ole; Furstrand, Dorthe; Klokker, Louise; Karnoe, Astrid; Batterham, Roy; Kayser, Lars; Osborne, Richard H.

In: Knowledge Management and E-Learning, Vol. 7, No. 4, 01.12.2015, p. 522-540.

Research output: Contribution to journal › Journal article › Research › peer-review

Harvard

Norgaard, O, Furstrand, D, Klokker, L, Karnoe, A, Batterham, R, Kayser, L & Osborne, RH 2015, 'The e-health literacy framework: A conceptual framework for characterizing e-health users and their interaction with e-health systems', Knowledge Management and E-Learning, vol. 7, no. 4, pp. 522-540. https://doi.org/10.34105/j.kmel.2015.07.035

APA

Norgaard, O., Furstrand, D., Klokker, L., Karnoe, A., Batterham, R., Kayser, L., & Osborne, R. H. (2015). The e-health literacy framework: A conceptual framework for characterizing e-health users and their interaction with e-health systems. Knowledge Management and E-Learning, 7(4), 522-540. https://doi.org/10.34105/j.kmel.2015.07.035

Vancouver

Norgaard O, Furstrand D, Klokker L, Karnoe A, Batterham R, Kayser L et al. The e-health literacy framework: A conceptual framework for characterizing e-health users and their interaction with e-health systems. Knowledge Management and E-Learning. 2015 Dec 1;7(4):522-540. https://doi.org/10.34105/j.kmel.2015.07.035

Author

Norgaard, Ole ; Furstrand, Dorthe ; Klokker, Louise ; Karnoe, Astrid ; Batterham, Roy ; Kayser, Lars ; Osborne, Richard H. / The e-health literacy framework : A conceptual framework for characterizing e-health users and their interaction with e-health systems. In: Knowledge Management and E-Learning. 2015 ; Vol. 7, No. 4. pp. 522-540.

Bibtex

@article{9a0d2f718f6e463f94e4bdd5a0bd6b89,
title = "The e-health literacy framework: A conceptual framework for characterizing e-health users and their interaction with e-health systems",
abstract = "In current e-health research and development there is a need for a broader understanding of the capabilities and resources required for individuals to use and benefit from e-health services, i.e. their e-health literacy. The aim of this study was to develop a new conceptualisation of e-health literacy with consideration of the experiences of a wide range of stakeholders and in alignment with current technologies. Concept mapping was used to generate a comprehensive and grounded model of e-health literacy. Concept mapping workshop participants included patients, health professionals and medical informatics experts. Eight workshops, carried out in Denmark and United Kingdom, generated 450 statements, separated into 128 clusters. Through an inductive structured analysis, seven domains were identified: 1. Ability to process information, 2. Engagement in own health, 3. Ability to engage actively with digital services, 4. Feeling safe and in control, 5. Motivation to engage with digital services, 6. Having access to systems that work, and 7. Digital services that suit individual needs. These empirically derived domains form an e-health literacy framework (eHLF) and provide new insights into the user's ability to understand, access and use e-health technologies. The eHLF offers a framework for evaluating an individual's or a population's capacity to understand, use and benefit from technology to promote and maintain their health. Such a framework also provides a potential checklist for the development and improvement of e-health services.",
keywords = "e-Health, Framework, Interaction, Literacy, Technology",
author = "Ole Norgaard and Dorthe Furstrand and Louise Klokker and Astrid Karnoe and Roy Batterham and Lars Kayser and Osborne, {Richard H.}",
year = "2015",
month = dec,
day = "1",
doi = "10.34105/j.kmel.2015.07.035",
language = "English",
volume = "7",
pages = "522--540",
journal = "Knowledge Management & E-Learning: An International Journal",
issn = "2073-7904",
publisher = "University of Hong Kong",
number = "4",

}

RIS

TY - JOUR

T1 - The e-health literacy framework

T2 - A conceptual framework for characterizing e-health users and their interaction with e-health systems

AU - Norgaard, Ole

AU - Furstrand, Dorthe

AU - Klokker, Louise

AU - Karnoe, Astrid

AU - Batterham, Roy

AU - Kayser, Lars

AU - Osborne, Richard H.

PY - 2015/12/1

Y1 - 2015/12/1

N2 - In current e-health research and development there is a need for a broader understanding of the capabilities and resources required for individuals to use and benefit from e-health services, i.e. their e-health literacy. The aim of this study was to develop a new conceptualisation of e-health literacy with consideration of the experiences of a wide range of stakeholders and in alignment with current technologies. Concept mapping was used to generate a comprehensive and grounded model of e-health literacy. Concept mapping workshop participants included patients, health professionals and medical informatics experts. Eight workshops, carried out in Denmark and United Kingdom, generated 450 statements, separated into 128 clusters. Through an inductive structured analysis, seven domains were identified: 1. Ability to process information, 2. Engagement in own health, 3. Ability to engage actively with digital services, 4. Feeling safe and in control, 5. Motivation to engage with digital services, 6. Having access to systems that work, and 7. Digital services that suit individual needs. These empirically derived domains form an e-health literacy framework (eHLF) and provide new insights into the user's ability to understand, access and use e-health technologies. The eHLF offers a framework for evaluating an individual's or a population's capacity to understand, use and benefit from technology to promote and maintain their health. Such a framework also provides a potential checklist for the development and improvement of e-health services.

AB - In current e-health research and development there is a need for a broader understanding of the capabilities and resources required for individuals to use and benefit from e-health services, i.e. their e-health literacy. The aim of this study was to develop a new conceptualisation of e-health literacy with consideration of the experiences of a wide range of stakeholders and in alignment with current technologies. Concept mapping was used to generate a comprehensive and grounded model of e-health literacy. Concept mapping workshop participants included patients, health professionals and medical informatics experts. Eight workshops, carried out in Denmark and United Kingdom, generated 450 statements, separated into 128 clusters. Through an inductive structured analysis, seven domains were identified: 1. Ability to process information, 2. Engagement in own health, 3. Ability to engage actively with digital services, 4. Feeling safe and in control, 5. Motivation to engage with digital services, 6. Having access to systems that work, and 7. Digital services that suit individual needs. These empirically derived domains form an e-health literacy framework (eHLF) and provide new insights into the user's ability to understand, access and use e-health technologies. The eHLF offers a framework for evaluating an individual's or a population's capacity to understand, use and benefit from technology to promote and maintain their health. Such a framework also provides a potential checklist for the development and improvement of e-health services.

KW - e-Health

KW - Framework

KW - Interaction

KW - Literacy

KW - Technology

U2 - 10.34105/j.kmel.2015.07.035

DO - 10.34105/j.kmel.2015.07.035

M3 - Journal article

AN - SCOPUS:85000399026

VL - 7

SP - 522

EP - 540

JO - Knowledge Management & E-Learning: An International Journal

JF - Knowledge Management & E-Learning: An International Journal

SN - 2073-7904

IS - 4

ER -

ID: 200378187