General practitioner responses to concerns in chronic care consultations for patients with a history of cancer

Research output: Contribution to journalJournal articleResearchpeer-review

We investigated general practitioners’ (GPs’) responses to patients’ concerns in chronic care consultations. Video recordings of 14 consultations were analyzed with conversation analysis. We found two categories of responses: exiting and exploring the patient’s concerns. Most GPs exited the concern by interrupting the patient, acknowledging the concern but then referring back to the progression of the consultation, or affiliating with the concern without exploring it. Only a few raised concerns were explored, and then most often the somatic rather than the emotional aspects of them. The findings point to the risk of missing patients’ voiced concerns in consultations with a fixed agenda.

Original languageEnglish
JournalJournal of Health Psychology
Volume27
Issue number10
Pages (from-to)2261-2275
Number of pages15
ISSN1359-1053
DOIs
Publication statusPublished - 2022

Bibliographical note

Publisher Copyright:
© The Author(s) 2021.

    Research areas

  • Chronic care consultation, concern, conversation analysis, general practitioner, lifeworld

ID: 274912624