Persuasion tactics in the implementation of large-scale EHR suites in public healthcare

Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

Standard

Persuasion tactics in the implementation of large-scale EHR suites in public healthcare. / Ellingsen, Gunnar; Christensen, Bente; Hertzum, Morten.

Context Sensitive Health Informatics: The Role of Informatics in Global Pandemics: Proceedings of the CSHI2021 Conference on Context Sensitive Health Informatics. IOS Press, 2021. p. 33-37 (Studies in Health Technology and Informatics, Vol. 286).

Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

Harvard

Ellingsen, G, Christensen, B & Hertzum, M 2021, Persuasion tactics in the implementation of large-scale EHR suites in public healthcare. in Context Sensitive Health Informatics: The Role of Informatics in Global Pandemics: Proceedings of the CSHI2021 Conference on Context Sensitive Health Informatics. IOS Press, Studies in Health Technology and Informatics, vol. 286, pp. 33-37. https://doi.org/10.3233/SHTI210632

APA

Ellingsen, G., Christensen, B., & Hertzum, M. (2021). Persuasion tactics in the implementation of large-scale EHR suites in public healthcare. In Context Sensitive Health Informatics: The Role of Informatics in Global Pandemics: Proceedings of the CSHI2021 Conference on Context Sensitive Health Informatics (pp. 33-37). IOS Press. Studies in Health Technology and Informatics Vol. 286 https://doi.org/10.3233/SHTI210632

Vancouver

Ellingsen G, Christensen B, Hertzum M. Persuasion tactics in the implementation of large-scale EHR suites in public healthcare. In Context Sensitive Health Informatics: The Role of Informatics in Global Pandemics: Proceedings of the CSHI2021 Conference on Context Sensitive Health Informatics. IOS Press. 2021. p. 33-37. (Studies in Health Technology and Informatics, Vol. 286). https://doi.org/10.3233/SHTI210632

Author

Ellingsen, Gunnar ; Christensen, Bente ; Hertzum, Morten. / Persuasion tactics in the implementation of large-scale EHR suites in public healthcare. Context Sensitive Health Informatics: The Role of Informatics in Global Pandemics: Proceedings of the CSHI2021 Conference on Context Sensitive Health Informatics. IOS Press, 2021. pp. 33-37 (Studies in Health Technology and Informatics, Vol. 286).

Bibtex

@inproceedings{1cf49f3174eb45009ee0c9bc57f4325f,
title = "Persuasion tactics in the implementation of large-scale EHR suites in public healthcare",
abstract = "Large-scale electronic health record (EHR) suites have the potential to cover a broad range of use needs across various healthcare domains. However, a challenge that must be solved is the distributed governance structure of public healthcare: Regional health authorities regulate hospitals, municipalities are responsible for first-line healthcare services, and general practitioners (GPs) have an independent entrepreneurial role. In such settings, EHR program owners cannot enforce municipalities and GPs to come on board. Thus, we examine what tactics owners of large-scale EHR suite programs apply to persuade municipalities to participate, how strongly these tactics are enforced, and the consequences. Empirically, we focus on the Health Platform program in Central Norway where the goal is to implement the U.S. Epic EHR suite in 2022. Theoretically, the paper is positioned in the socio-technical literature.",
keywords = "Faculty of Humanities, EHR suites, Epic, persuasion tactics, pressure, sociotechnical",
author = "Gunnar Ellingsen and Bente Christensen and Morten Hertzum",
year = "2021",
doi = "10.3233/SHTI210632",
language = "English",
isbn = " 9781643682303",
series = "Studies in Health Technology and Informatics",
publisher = "IOS Press",
pages = "33--37",
booktitle = "Context Sensitive Health Informatics: The Role of Informatics in Global Pandemics",
address = "United States",

}

RIS

TY - GEN

T1 - Persuasion tactics in the implementation of large-scale EHR suites in public healthcare

AU - Ellingsen, Gunnar

AU - Christensen, Bente

AU - Hertzum, Morten

PY - 2021

Y1 - 2021

N2 - Large-scale electronic health record (EHR) suites have the potential to cover a broad range of use needs across various healthcare domains. However, a challenge that must be solved is the distributed governance structure of public healthcare: Regional health authorities regulate hospitals, municipalities are responsible for first-line healthcare services, and general practitioners (GPs) have an independent entrepreneurial role. In such settings, EHR program owners cannot enforce municipalities and GPs to come on board. Thus, we examine what tactics owners of large-scale EHR suite programs apply to persuade municipalities to participate, how strongly these tactics are enforced, and the consequences. Empirically, we focus on the Health Platform program in Central Norway where the goal is to implement the U.S. Epic EHR suite in 2022. Theoretically, the paper is positioned in the socio-technical literature.

AB - Large-scale electronic health record (EHR) suites have the potential to cover a broad range of use needs across various healthcare domains. However, a challenge that must be solved is the distributed governance structure of public healthcare: Regional health authorities regulate hospitals, municipalities are responsible for first-line healthcare services, and general practitioners (GPs) have an independent entrepreneurial role. In such settings, EHR program owners cannot enforce municipalities and GPs to come on board. Thus, we examine what tactics owners of large-scale EHR suite programs apply to persuade municipalities to participate, how strongly these tactics are enforced, and the consequences. Empirically, we focus on the Health Platform program in Central Norway where the goal is to implement the U.S. Epic EHR suite in 2022. Theoretically, the paper is positioned in the socio-technical literature.

KW - Faculty of Humanities

KW - EHR suites

KW - Epic

KW - persuasion tactics

KW - pressure

KW - sociotechnical

U2 - 10.3233/SHTI210632

DO - 10.3233/SHTI210632

M3 - Article in proceedings

C2 - 34755686

SN - 9781643682303

T3 - Studies in Health Technology and Informatics

SP - 33

EP - 37

BT - Context Sensitive Health Informatics: The Role of Informatics in Global Pandemics

PB - IOS Press

ER -

ID: 279327366